HTCTU Resources

About the HTCTU

Technical Support for Assistive Technology Software

Dragon NaturallySpeaking
Inspiration
Jaws
Kurzweil 1000

Kurzweil 3000
TextAloud
Window-Eyes
ZoomText

Window-Eyes

Website: http://www.gwmicro.com

Downloads / Patches: http://www.gwmicro.com/support/index.php?sub=downloads

Online Technical Support: http://www.gwmicro.com/support/

Technical Support:
Phone: 260-489-3671 Monday-Friday, 8:00 AM -5:00 PM PST
Fax: 260-489-2608
Email: support@gwmicro.com

Jaws

Website: http://www.freedomscientific.com/

Downloads / Patches: http://www.freedomscientific.com/fs_downloads/jaws.asp

Online Technical support: http://www.freedomscientific.com/fs_support/BulletinList.cfm?ProdID=1&BTypeID=1

Technical Support:
Phone: 1-727-803-8600 Monday - Friday, 8:30 AM - 8 PM, EST
Software Email: SoftwareSupport@FreedomScientific.com
Hardware Email: HardwareSupport@FreedomScientific.com
(Please note: As of January 2, 2002, the Hardware Technical Support Number changed to 1-727-803-8600)

ZoomText

Website: http://www.aisquared.com/

Downloads / Patches: http://www.aisquared.com/Support/Updates.htm

Online Technical Support: http://www.aisquared.com/Support/KnowledgeBase.cfm

Technical Support:
Phone: 820 362-3612 M-F, 9:00 AM - 5:00 PM, EST
Fax: 802 362-1670
Email: support@aisquared.com

Kurzweil 3000

Website: http://www.kurzweiledu.com/

Downloads / Patches: http://www.kurzweiledu.com/downloads_k3000win_updates.asp

Online Technical Support: http://www.kurzweiledu.com/support_knowledgebase.asp?page=index&search=Kurzweil%203000%20for%20Windows

Technical Support:
Phone: 800-894-5374 8:30 AM to 5:00 PM Eastern Standard Time, M-F
Fax: 781-276-0650
Email: kurzweil3000support@kurzweiledu.com

Kurzweil 1000

Website: http://www.kurzweiledu.com/

Downloads / Patches: http://www.kurzweiledu.com/downloads_k1000_updates.asp

Online Technical Support: http://www.kurzweiledu.com/support_knowledgebase.asp?page=index&search=Kurzweil%201000

Technical Support:
Phone: 888-995-9905 8:30 AM to 5:00 PM Eastern Standard Time, M-F
Fax: 781-276-0650
Email: kurzweil1000support@kurzweiledu.com

Dragon NaturallySpeaking

Website: http://www.scansoft.com/naturallyspeaking/

Downloads / Patches: http://support.scansoft.com/downloads/

Online Technical Support:
http://knowledgebase.scansoft.com/
http://support.lhsl.com/databases/dragon/sitereg.nsf

Technical Support:
Phone: 978-977-8431 Monday - Friday 10:00 a.m. - 7:00 p.m. (Eastern time)

TextAloud

Website: http://www.nextup.com/TextAloud/index.html

Downloads / Patches: http://www.nextup.com/TextAloud/download.html

Online Technical Support: http://www.nextup.com/TextAloud/tafaq.html

Technical Support:
Email: support@nextup.com

Inspiration

Website: http://www.inspiration.com/home.cfm

Downloads / Patches:
for version 7 http://www.inspiration.com/techsupport/index.cfm?fuseaction=inspiration.insp7_updater
for version 6 http://www.inspiration.com/techsupport/index.cfm?fuseaction=inspiration.insp_updater

Online Technical Support:
for version 7
http://www.inspiration.com/techsupport/index.cfm?fuseaction=inspiration.insp7faq
for version 6
http://www.inspiration.com/techsupport/index.cfm?fuseaction=inspiration.inspfaq

Technical Support:
Web techsupport: http://www.inspiration.com/techsupport/index.cfm?fuseaction=contact

High Tech Center Training Unit. Updated 11/19/03